WARRANTIES

Our quality and your satisfaction is important to us. We established the following warranty policy to assure fair resolution of any type of customer dissatisfaction

Free-Parts-For-Life™: Yes, really. Free parts forever! Life time replacement parts for all MDF® Stethoscopes. Replacement parts include: non-chill ring, diaphragm retaining ring, bell ring, a pair of ComfortSeal™ eartips, and diaphragms. To receive your free replacement parts, please send a self-addressed stamped envelope to: MDF Instruments Direct, Inc. Attn: Free-Parts-For-Life Program, 28947 Thousand Oaks Blvd., Suite 222 Agoura Hills CA, 91301 USA; and include your model, color, name of retailer, original invoice number, and replacement parts desired. Limited to 2 of each replacement part per stethoscope and per annum.

Manufacturer Warranty: MDF Stethosocpes with defects in material or craftsmanship in the chestpiece, binaurals and spring are replaced/repaired without charge for the lifetime of the instrument, excluding MDF model: MDF727E. MDF Stethoscope tubing with defects in material or craftsmanship are replaced/repaired without charge if the defect is reported within 5 years of the original purchase. MDF Sphygmomanometers with defects in material or craftsmanship are replaced/repaired without charge if the defect is reported within 2 years of the original purchase. MDF Hammers with defects in material or craftsmanship are replaced/repaired without charge if the defect is reported within 2 years of the original purchase. For more information regarding our warranty or your MDF instrument, please contact support@MDFdirect.com.

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